Tag Archive for "templates"

Why acceptance certificates should be a crucial part of your agency’s processes

How many of you issue acceptance certificates? There was a momentary silence when Julie Bray from Ventiv raised this at the recent Advanced Digital Project Management workshop in Melbourne. There are many forms like the statement of work and contract where you’re chasing the client for sign-off, and it's daunting to think you need to chase them again for the acceptance certificates. However, acceptance certificates are just as important for your commercial success says Julie. The concept is borrowed from the building world where completion or occupancy certificates are mandated for safety, and as a payment milestone. As the agency, you issue ...