Carrot or stick approach- what works for getting time sheets done?
Time sheets are boring. Which is why it’s so hard to get people to do them – on time. But not having time sheets done is causing headaches for a lot of agencies.
We know why they’re important. Time sheets are the foundation for estimating jobs accurately, particularly in the digital services industry where scope changes and cost overruns are very common.
But if you are serious about measuring profitability on each job you take on – and to guarantee the long term health of your business, then time sheets are essential. If this part of your business is not working it’s a major red flag. It’s a sign that there are major problems with the team culture and processes within your company.
However there are some tactics you can implement straight away depending on whether you prefer the carrot or stick approach to motivating people:
- Gift vouchers to those that complete time sheets
- Be clear that each person’s job is dependent on filling out the on time sheet accurately. A nicer way of saying this is to link the goal of achieving profitability with the role and emphasise this at review time
- It’s amazing how a simple gold star chart placed in a highly public area to encourage time-sheet compliance by each employee on a weekly basis can work!
- Name and shame in the weekly meetings
- Or for more drastic measures pay people by the hour.
There are technology solutions. The Project Factory for example, uses Assembla for job tracking and ticketing. This system works extremely well in an agile environment. As does Jira (provided by Australian company Atlassian) and PriorityCentre by another local company Mijura.
I’ll leave you with this approach from JWT’s innovation agency Casa with a fun YouTube video to go with it – perfect for a Friday afternoon:
Thanks to Emily Frances Know at Deepend for the reference.
If you have successful approaches – share them here.